[Symptoms]
Consider the following scenario:
- You customize a backup operation to back up some files on a computer that is running Windows Server 2008 R2 or Windows 7.
- You select some files that you want to include in the backup operation. The path length of one selected file is longer than 260 characters.
Log Name: Application
Source: Microsoft-Windows-Backup
Event ID: 547
Task Category: None
Level: Warning
Description:
The backup operation that started at time has encountered errors for the volume(s) volume. Log of files not successfully backed up.
[Cause]
This issue occurs because the Windows Block Level Backup Engine service (Wbengine.exe) handles file paths that are longer than 260 characters incorrectly.
[Resolution – Download hotfix]
View and request hotfix downloads
Post from Microsoft: KB982502